Frequently Asked Questions
Is this worth the money?
Our customers always agree: our guidebooks are well worth the investment. A large percentage of our business consists of repeat customers and referrals. Customers strongly prefer purchasing our guidebooks versus do-it-yourself planning.
What is a guidebook?
Our guidebooks are copyrighted digital publications (fancy way of saying a PDF that we have rights to). They're sold to you and become downloadable after purchase. Plus, they're easy to print!
How big is a normal guidebook?
For smaller national parks like Bryce Canyon, the guidebooks can be around 10 pages long and range between 5-10MB. Larger parks like Yosemite can be almost 20 pages long and can be between 10-20MB.
How do we get paid?
We make money from the sales of our guidebooks and - in the Custom tier only - the fees we charge to plan your trip. We never accept kickbacks nor do we earn booking commissions.
Why not plan the trip myself?
Here’s an analogy: It’s like doing your taxes. Could you do it yourself? Sure, but it would take many hours and there’s a risk you could miss something critical. It’s a safer, better experience to pay a professional. TripPossible removes the risk and replaces it with confidence.
Why not buy a book from a store?
The advantage to these digital guidebooks is how frequently they are updated with new information; usually 2-3 times per year. But the biggest advantage is having direct access to TripPossible's travel pros. We're only a phone call away.
What if I'm not happy with my purchase?
Because we're a small business, we care about every customer interaction and want you to be happy. Returns aren't possible because our products are digital, but refunds are certainly an option. Just give us a call.
